Overview: Poor communication skill up and down the organisation is a source of customer dissatisfaction and subsequent to this drop in seles performance and morale of the employee.
It becomes very important that sales personal must be a very good in communication since selling is all about communication.
During the training through presentation, role play and exercises you will be made conversant with all aspects of communication and you will become an effective communicator and also learn the skill of handling difficult customer.
This training programme will be useful for small and medium enterprises, corporate sector, public sector etc
1.Learn effective techniques of communication and presentation
2.Overcome barrier in communication
3.Influence the customer
4.Know how to create perspective clients
Junior and middle sales executives